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The lines of the sales process are blurring. Customers are interacting with companies across multiple channels simultaneously and gathering information from a variety of sources.

In order to be effective, sales reps need an understanding of all these interactions in real time. Dynamics 365 for Sales can compile massive amounts of customer data and display it to sales professionals all over the world at the touch of a button, offering easily useable insights.

At eIS Business Solutions, Inc., we want to ensure your sales professionals are prepared to meet customer needs, no matter what they are.

Do your marketing and sales departments share the same definition of a quality lead? If not, you’re not alone. This disconnect is more common than you’d think and can lead to inefficiencies and tension between departments.

To be effective, marketing and sales need to have a mutual understanding of overall processes and goals. This starts by sharing customer data on a single platform.

Connected systems like @Dynamics365 can keep everyone across both functions in sync and ensure marketing is handing off sales-ready leads to sellers. Contact us to learn more.

55% of sales reps think their company’s sales tools are an obstacle instead of a facilitator. That’s because companies often have multiple tools to take a single customer through the sales process. This results in sales reps who are spending more time dealing with sales tools than actually interacting with customers.

At eIS Business Solutions, Inc., we believe your sales tools should enhance the sales process, not hinder it. Contact us to learn more about streamlining workflows and supporting your sales reps with Dynamics 365 for Sales.

Traditional marketing techniques focus on specific avenues of communication with customers. Customer relationship management (CRM) systems, on the other hand, focus on each individual customer.

Today, as more and more customers base their purchasing decisions on their relationship with sellers rather than the products sold, the CRM approach to marketing is proving uniquely effective.

Thinking about integrating your sales and marketing efforts into a single CRM system? At eIS Business Solutions, Inc., we can help you find the system perfectly suited to your business. Contact us to learn more.

Mashreq Bank is helping their sales reps all across the world realize their full potential.

Mashreq Bank’s sales teams improved efficiency by 60% after connecting their teams and processes across a single platform–Dynamics 365. These increased efficiencies translate into more positive customer experiences and more fulfilling customer-facing work for their sales reps.

What efficiencies can an integrated platform like Dynamics 365 bring to your business? At eIS Business Solutions, Inc., we are excited to help you find out.