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“Customer Lifetime Value and the Subscription Economy” by Phani Nagarjuna is an interesting article about the concept that a customer has a quantifiable lifetime value—first considered in the magazine industry’s subscription-based revenue system. “In today’s always-connected, data-saturated economic system,” writes Nagarjuna, “business models have become the mainstay beyond just magazines and streaming video services.” He continues that “every business today” has a reason to consider its customers as continuing streams of revenue “rather than their individual, one-and-done purchases.” Read his article as you contemplate how to address the lifetime value of your customers.

Personalized service is built on a foundation on empowering your team and unifying technology. Watch this video to learn how #Microsoft #Dynamics365 #CustomerInsights helps you leverage service data into actionable insights along with the best strategies for deploying virtual agents.

“Your social proof is the elements of conversation that verify your brand…it is built with every interaction you make on behalf of your brand,” writes Maleeka T. Hollaway. It includes testimonials, comments, media interviews and even contributed content. If you’re a subject-matter expert, your audience will notice—seek to stand out as a resource in your area of expertise! For a deeper understanding of why social proof is essential to your business, read Hollaway’s entire article, “4 Reasons Why Social Proof is Essential to Building Your Brand.”

Find out how data analytics with #Microsoft helps you utilize data proactively and build stronger relationships with your customers. In this story, #Microsoft paired with 24 Hours Fitness to deliver personalized experiences to every gym member – inspiring them to stay with their journey. Contact eIS Business Solutions, Inc. to learn more.

Microsoft Power Platform transformed a 200-person company weighed down by disparate systems into a sleek, mobile system. Power Platform connects powerful tools to build end-to-end solutions. This company’s new app provides timely, accurate, and relevant data to reduce the time spent on daily tasks. This greater visibility encourages all employees to participate through all levels. Read their success story here:

As the world learns to adapt to the post Covid-19 future, #Microsoft helps businesses sustain supply chains and shift to accommodating a largely digital market. Find out how #Dynamics365 and Microsoft #PowerPlatform help create data-driven customer profiles for businesses like Chipotle, guiding others like Ikea with workforce management.

Power Apps, Power BI, Power Automate, Power Virtual Agents—meet the Microsoft Power Platform that is powerful alone, but better together. With this platform, your business can meet challenges effectively. Get started today and see how to boost your productivity and engage with your customers in new ways.

.#Microsoft is committed to the ethical advancement of #AI technology. Find the 6 principles behind Microsoft’s philosophy in this infographic and contact eIS Business Solutions, Inc. to learn more!