Blog

August 21st, 2015

As technology continues to evolve in the healthcare industry, new developments are being made to improve the quality of delivering patient care. Breakthroughs in treatments, communication systems, and information gathering have provided healthcare practitioners with new tools to better serve patients. With that said, here are some of the biggest impacts technology has made in healthcare.

Enhanced information access

There’s no doubt that more and more people are using the Internet to research their medical issues. The introduction of Internet has allowed countless people to look up symptoms, exploring treatments and medicines on the web. Now that’s not to say that paying a visit to a doctor is a bad idea. But browsing for information online has enabled patients to understand what kind of symptoms they’re having, and allowed them to make better decisions about what to do next.

Better treatments and less suffering

Technology has also brought about new and innovative machines, medicines, and treatments that have the potential to save lives and improve the chance of recovery for billions. Not only can sophisticated technologies help patients heal and recover directly, they have also assisted researchers to make healthcare even more effective.

Take surgery for example. The invention of new medical tools and treatments, such as anesthetics, has enabled doctors to perform operations that were not possible before. They can undertake surgeries slowly and carefully, without worrying that their patients might feel pain or have their body give up altogether.

Improved patient care and staff efficiency

Electronic medical records have made patient care safer and more reliable than ever before. Physicians and nurses use portable devices to store patients’ medical records and check that they are administering the correct treatment. What’s more, results of lab tests, medicine orders, and patient information are all electronically stored in the main database, allowing for future reference.

Healthcare staff also benefit from technology - they have instant access to thousands of case studies, medical textbooks, and detailed patient history. Technology has also created telemedicine, a practice that enables doctors to consult with professionals from all over the world to diagnose, treat, and research conditions more effectively.

Medical trends prediction

Major search engines are now capable of predicting medical trends such as epidemics and flu outbreaks, based on the health information that users search for. Although not everyone who searches for “flu” is actually sick, these search queries tend to be popular when flu season is happening. The queries are added together to estimate how much flu is circulating in countries around the world. Medical experts are able to apply this information to take preventative measures and respond to outbreaks quickly.

Technology is paving the way for patients to live healthier lives. If you’re looking for efficient technology solutions to propel your healthcare business forward, don’t hesitate to contact our experts today - we have the perfect tools for all your needs.

Published with permission from TechAdvisory.org. Source.

August 17th, 2015

164_SM_AOne of the most valuable tools available to the modern-day marketer is the email list. A large one can make you millions, and a small or nonexistent one can prevent your business from properly taking off. So how do you grow yours? Using social media is one way that is often less talked about. Here are three tips on how you can leverage it to grow your email list.

Post and share your emails publicly

If you create great content for your email list and no one sees it except your subscribers, how are your non-subscribers going to know what they’re missing out on? They won’t, which is exactly why you should give your social media fans and followers a taste of the valuable content that awaits them after sign up.

Now let’s be clear. This doesn’t mean you should share every single email you send out to your list. If you did, there would be less of a need to subscribe. Instead, try sharing or posting an email once every few weeks or once a month.

Make it easy to sign up

Let’s face it. Many of us will take the easier, simpler path whenever possible. This is just as true in marketing as it is in other more primal aspects of human nature. Take eating, for example: if you’re short on time and have a choice between two restaurants for lunch, and one delivers and the other doesn’t, which one are you going to take? Likely the delivery. Even if you prefer the one that doesn’t deliver slightly better, you’d probably still take the delivery for the simple fact that they’ve made it easier for you.

In the online marketing world, the same concept works for gaining subscribers. This is why you need to make it as easy as possible for people to sign up after they’ve read your publicly shared email. To do this, simply add a sign-up link to the emails you share.

Create valuable content

You’ve probably heard the phrase “content is king”. However, whoever came up with this catchphrase left out a very important keyword. It should instead read “valuable content is king.” If you’re shelling out dozens of blog posts, emails, podcasts or videos a month but the content is useless to the reader, you’re not going to make any traction with your email list.

When trying to gain subscribers, always ask yourself, “what’s in it for them if they sign up?” If you simply have a signup box on your website or social media page, but no valuable content to go along with it, why would someone sign up? Would you sign up? The point is that there needs to be a reason for someone to subscribe to your email list. And valuable content is a very good reason.

Lastly, don’t forget to demonstrate why it’s more valuable for your future audience to subscribe rather than simply follow you on social media. To do this, give them an incentive to sign up. This could be in the form of an exclusive offer or a free ebook, course, report, or something similar.

Want more tips on leveraging social media to grow your business? Send us a message today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
August 14th, 2015

As the healthcare industry continues to embrace significant technological changes, healthcare providers need to keep up with the latest trends to deliver better patient care. That’s why more and more healthcare organizations are turning to managed services providers to lower costs and improve productivity. While this concept is on the rise, the services and level of support offered by managed services providers remain all over the place. However, there are certain managed services providers that work specifically within the healthcare verticals.

Here are some things to look for in a managed services provider before you consider partnering with one.

They guarantee response times

When it comes to providing healthcare services, talking about fast response times is not the only thing that matters. You should always make sure that your provider guarantees response times, and that you’re able to contact them 24/7. Consider this: in a scenario where something breaks or you come across technical issues in the dead of the night, your best bet would be to contact your service provider, not to try fixing things on your own. Therefore you need a provider who is able to provide assistance whenever you need it most.

They support a business continuity plan

You risk putting your organization in jeopardy if your managed services provider can’t assist in your recovery from major outages or natural disasters. A business continuity plan is an absolute necessity in your healthcare organization - you simply can’t afford to lose all your valuable medical data in the event of a disaster. You need all the help you can get from your managed services provider to maintain redundant systems, as well as help manage automatic failovers.

They provide proactive security

In the world of healthcare data security, aligning your practice with HIPAA compliance mandates is essential. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate. The ideal managed services provider should offer core security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.

They offer staffing services

Healthcare staffing shouldn’t be a hassle but, thanks to the changing dynamics of healthcare IT requiring a sophisticated workforce, that’s exactly what it can become. You need a managed services provider that assumes full responsibility for your clinical labor while providing you with a single point of contact for all your staffing operations, including account management, customer support, order placement, and more.

Choosing the right managed services provider can be a time-consuming task but, when you do make the switch, they can streamline your operations, reduce operational costs, and enhance workforce transparency.

If you want to learn how great technology and support can benefit your healthcare practice, get in touch with us today - we provide the perfect set of IT solutions and outstanding support to drive your organization forward.

Published with permission from TechAdvisory.org. Source.

August 11th, 2015

Office_Aug11_ATablets with Windows 10 installed received a boost recently with the unveiling of the new Office Mobile applications. The mobile versions of the iconic Word, Excel, PowerPoint and OneNote applications are specifically designed for use on tablets. The "touch-first" interface allows users to easily edit documents while on the go. The best news of all is the fact that Office Mobile apps are free for users of Windows 10.

One of the biggest complaints about trying to edit a Microsoft Office file from a tablet is usability, or lack thereof. That has all changed, at least for Windows 10 users, with Microsoft’s recent release of Office Mobile apps. The tablet-friendly versions of Word, Excel, PowerPoint and OneNote have been built from the ground up to improve touch functionality.

Even if you don’t have Windows 10, you still might be intrigued about the potential of having Office apps that are touch-friendly. Here are some of the new features you can enjoy when using Office Mobile apps.

Word

Microsoft Word Mobile has all the tools and features of the PC version including more nuanced tasks like being able to track changes and add footnotes. The Read mode, a mobile exclusive, improves the way documents appear by making them flow better on the smaller screens of a tablet while also letting you zoom in and out with a simple tap of the screen.

Excel

Recommended Charts is the prominent feature of the Excel Mobile app. It allows you to quickly show off your data using a stylish chart or graph with only a few taps. You will also find that reordering columns, adding formulae, changing chart types and the majority of Excel’s other core functions are easier than ever before.

PowerPoint

Of course Office wouldn’t be Office without PowerPoint. The mobile version of the app allows you to edit slides with new touch gestures. This makes it easy to insert and edit pictures, tables, shapes and SmartArt. But the real star here, and of the entire Office Mobile setup, is the Presenter View. This mode gives you full control over what your audience sees on the big screen during a presentation while still letting you view your speaker notes on the tablet.

OneNote

Windows 10 comes installed with OneNote, so you’re probably already using it. Tablet users will notice that changes made by anyone working in the notebook are automatically saved and synchronized for everyone to see.

The release of Office Mobile apps is just one of three big launches to come from Microsoft in 2015. Both Microsoft Office 2016 and Office Mobile for phones are slated for release this fall. Yet, while these tablet applications represent marked improvements for Windows 10 tablet users, they are probably not quite enough to warrant the switch from other operating systems just yet. In fact, even if you’re in love with the idea of having user-friendly, mobile versions of Office, you might want to hang on in there - it’s likely Microsoft will release them for iOS and Android in the near future, too.

Want to know what hardware and software is best for your company? Want to increase productivity in your office? Get in touch with us and we’ll show you how to do it.

Published with permission from TechAdvisory.org. Source.

August 11th, 2015

Office_Aug11_ATablets with Windows 10 installed received a boost recently with the unveiling of the new Office Mobile applications. The mobile versions of the iconic Word, Excel, PowerPoint and OneNote applications are specifically designed for use on tablets. The “touch-first” interface allows users to easily edit documents while on the go. The best news of all is the fact that Office Mobile apps are free for users of Windows 10.

One of the biggest complaints about trying to edit a Microsoft Office file from a tablet is usability, or lack thereof. That has all changed, at least for Windows 10 users, with Microsoft’s recent release of Office Mobile apps. The tablet-friendly versions of Word, Excel, PowerPoint and OneNote have been built from the ground up to improve touch functionality.

Even if you don’t have Windows 10, you still might be intrigued about the potential of having Office apps that are touch-friendly. Here are some of the new features you can enjoy when using Office Mobile apps.

Word

Microsoft Word Mobile has all the tools and features of the PC version including more nuanced tasks like being able to track changes and add footnotes. The Read mode, a mobile exclusive, improves the way documents appear by making them flow better on the smaller screens of a tablet while also letting you zoom in and out with a simple tap of the screen.

Excel

Recommended Charts is the prominent feature of the Excel Mobile app. It allows you to quickly show off your data using a stylish chart or graph with only a few taps. You will also find that reordering columns, adding formulae, changing chart types and the majority of Excel’s other core functions are easier than ever before.

PowerPoint

Of course Office wouldn’t be Office without PowerPoint. The mobile version of the app allows you to edit slides with new touch gestures. This makes it easy to insert and edit pictures, tables, shapes and SmartArt. But the real star here, and of the entire Office Mobile setup, is the Presenter View. This mode gives you full control over what your audience sees on the big screen during a presentation while still letting you view your speaker notes on the tablet.

OneNote

Windows 10 comes installed with OneNote, so you’re probably already using it. Tablet users will notice that changes made by anyone working in the notebook are automatically saved and synchronized for everyone to see.

The release of Office Mobile apps is just one of three big launches to come from Microsoft in 2015. Both Microsoft Office 2016 and Office Mobile for phones are slated for release this fall. Yet, while these tablet applications represent marked improvements for Windows 10 tablet users, they are probably not quite enough to warrant the switch from other operating systems just yet. In fact, even if you’re in love with the idea of having user-friendly, mobile versions of Office, you might want to hang on in there – it’s likely Microsoft will release them for iOS and Android in the near future, too.

Want to know what hardware and software is best for your company? Want to increase productivity in your office? Get in touch with us and we’ll show you how to do it.

August 10th, 2015

BusinessContinuity_Aug10_AIn the current world, business continuity planning (BCP) is imperative to the sustainability of your business. Without a well-thought-out plan in place, it is highly unlikely that your company will be able to survive and recover from disasters. However, there are several major roadblocks to the successful implementation of a business continuity plan. If you’re struggling with BCP, check out our list of some common challenges organizations face, and learn how to address them properly.

Challenge #1: Prohibitive costs

Business continuity planning has become exponentially expensive as availability requirements increase. Many solutions require substantial investments on the installation and maintenance of additional hardware, software, and data center infrastructure. These requirements drive up the cost of business continuity, and many company owners are reluctant to invest in protective measures.

The solution Instead of relying on costly physical servers to accommodate your backups, consider using efficient and affordable cloud computing solutions. You can transfer your important business files to the cloud and eliminate the expense of having to install and manage hardware infrastructure and software licenses.

Challenge #2: High complexity

Traditional business continuity planning is complex to implement, manage and execute. From managing the recovery infrastructure to updating disaster recovery documentation and testing the BCP to find and close potential loopholes, the prospect of embarking on a BCP project can be daunting, and the whole experience can prove time consuming. Combine with the pressure of your ordinary day-to-day duties, it can seem almost impossible to focus your attention on initiating a BCP.

The solution With all this in mind, it makes more sense to hire a professional IT service provider to plan, implement, and execute your business continuity plan. This way you can leverage their experience and expertise to ensure that, in the event of a disaster, your company will be able to get back on its feet and resume business operations as quickly as possible.

Challenge #3: Lack of staff involvement

There are so many requirements to be considered in a business continuity plan. And the more employees your organization has, the more difficult it is to relay the essence of the plan for everyone to understand. Staff involvement isn’t an option - it’s an absolute necessity if you wish for a successful BCP implementation!

The solution Depending on the size of your organization, you can either hold a company meeting to announce the essentials of your BCP, or schedule a meeting with key staff members who take an active role in the planning process. To create a long-lasting BCP program, you need to get everyone on the same page by emphasizing the importance of the plan in an easy-to-understand way.

Business continuity planning is one of the most important things you need to have in place. You never know when, or in what form, a disaster will strike - all the more reason to take a preventative approach to securing your company and all you’ve worked for.

Need a reliable partner to take care of all your business continuity planning needs? Get in touch with us today - we have exactly what you need to prepare and protect your company.

Published with permission from TechAdvisory.org. Source.

August 10th, 2015
August 10th, 2015

BusinessContinuity_Aug10_AIn the current world, business continuity planning (BCP) is imperative to the sustainability of your business. Without a well-thought-out plan in place, it is highly unlikely that your company will be able to survive and recover from disasters. However, there are several major roadblocks to the successful implementation of a business continuity plan. If you’re struggling with BCP, check out our list of some common challenges organizations face, and learn how to address them properly.

Challenge #1: Prohibitive costs

Business continuity planning has become exponentially expensive as availability requirements increase. Many solutions require substantial investments on the installation and maintenance of additional hardware, software, and data center infrastructure. These requirements drive up the cost of business continuity, and many company owners are reluctant to invest in protective measures.

The solution
Instead of relying on costly physical servers to accommodate your backups, consider using efficient and affordable cloud computing solutions. You can transfer your important business files to the cloud and eliminate the expense of having to install and manage hardware infrastructure and software licenses.

Challenge #2: High complexity

Traditional business continuity planning is complex to implement, manage and execute. From managing the recovery infrastructure to updating disaster recovery documentation and testing the BCP to find and close potential loopholes, the prospect of embarking on a BCP project can be daunting, and the whole experience can prove time consuming. Combine with the pressure of your ordinary day-to-day duties, it can seem almost impossible to focus your attention on initiating a BCP.

The solution
With all this in mind, it makes more sense to hire a professional IT service provider to plan, implement, and execute your business continuity plan. This way you can leverage their experience and expertise to ensure that, in the event of a disaster, your company will be able to get back on its feet and resume business operations as quickly as possible.

Challenge #3: Lack of staff involvement

There are so many requirements to be considered in a business continuity plan. And the more employees your organization has, the more difficult it is to relay the essence of the plan for everyone to understand. Staff involvement isn’t an option – it’s an absolute necessity if you wish for a successful BCP implementation!

The solution
Depending on the size of your organization, you can either hold a company meeting to announce the essentials of your BCP, or schedule a meeting with key staff members who take an active role in the planning process. To create a long-lasting BCP program, you need to get everyone on the same page by emphasizing the importance of the plan in an easy-to-understand way.

Business continuity planning is one of the most important things you need to have in place. You never know when, or in what form, a disaster will strike – all the more reason to take a preventative approach to securing your company and all you’ve worked for.

Need a reliable partner to take care of all your business continuity planning needs? Get in touch with us today – we have exactly what you need to prepare and protect your company.

August 5th, 2015

164_HW_AWith cyber attacks becoming a seemingly monthly occurrence, more and more these days it seems like simple passwords just aren’t cutting it when it comes to online security. Because of this, a lot of online services use two-factor authentication. But for anyone who has used the technology, they know how much of an annoyance this can be. The extra 30 seconds to a minute it takes to login adds up - especially when you’re signing in to dozens of websites a day. But now there’s a new piece of hardware that hopes to make this process easier than ever, and it’s called Yubikey.

What is two-factor authentication?

Even if you have no idea what two-factor authentication is, you’ve likely been using it already for well over a decade. Two-factor authentication is a security measure that is essentially what it sounds like: you use two different types of identification to verify who you are.

Two common accounts where you’ve likely already used two-factor authentication are email and online banking. Ordinarily when you normally logon to either of these services, you only use a single password - your first method of authentication. However, if you are logging on from a different computer than your usual one, you’re likely asked to go through an additional step to check that you are who you say you are. This happens when you’re prompted for a one-time password - sent to you via text message, email or via some other method. That is your second method of verification, which adds up to two-factor authentication.

Oh, and how have you been using this process for over a decade? Well, another common means of two-factor authentication that’s been in widespread use for over a half century is the ATM. Your physical ATM card is the first form of authentication and your PIN is the second.

Introducing Yubikey - the easy solution for two-factor authentication

Yubikey is a small hardware device that looks similar to a USB drive and is designed to make two-factor authentication on the web easy. In addition to your normal username and password for a given website, it acts as your second form of authentication. Once you’ve registered it, you can use this device with a variety of websites or services that support two-factor authentication. Additionally, you can use Yubikey as a second method of authentication for your computer login, disk encryption for a hard drive, or password manager.

How does it work?

Once you’ve registered your Yubikey with a website or service that supports two-factor authentication, you simply insert the key into the computer, and then tap or touch it to provide your second method of authentication. Bear in mind that the Yubikey is not a biometric device. Similar to an ATM card, its identity protection power lies in the fact that is a physical hardware token. This prevents phishing, malware and other attacks that would need your physical key (in addition to your password) to breach your account.

However, since the Yubikey is a physical piece of hardware, some may wonder, “won’t it be easy to lose?” Well, when was the last time you permanently lost your keys? if the answer is never, then you’re in luck. Yubikey simply attaches to your keychain.

Curious to learn more about the latest hardware developments? Need a new hardware solution for your business? Call us today.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
July 31st, 2015

HealthcareIT_Jul31_ACloud computing and cloud-based applications are steadily becoming more widely accepted and adopted by healthcare organizations across the globe. They are continually evolving to meet the growing requirements in the healthcare industry. And in recent years, many healthcare providers have shifted their resources to cloud platforms - for good reason. Here’s why you should implement cloud computing into your medical practice.

Easy information access

The increasing demand for doctors’ time often means that they are only able to view patient records in the evening. In the past, this meant being stuck in an office for hours. But with cloud computing solutions, doctors are able to quickly and easily access medical records from anywhere, at any time. By recording medical data in a word-processing application and storing the files in the cloud, doctors are able to provide high-quality care to patients.

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) is a federal regulation created to protect sensitive health information with a list of requirements by which medical practitioners need to abide. Failure to meet HIPAA requirements can result in heavy fines and penalties. Cloud computing is one of the best ways for healthcare organizations to stay HIPAA compliant, since it offers advanced security as well as encryption and backup, to protect healthcare information.

Cost reduction

Cloud computing has vast potential to help healthcare organizations cut expenditure. By adopting cloud-based solutions, you don’t have to pay for expensive on-site hardware and infrastructure installation and maintenance fees, nor the costs of new software updates. Cloud computing also helps boost efficiency and productivity, and allows your IT department do more with fewer staff.

Scalability

Unlike hardware infrastructure, you can easily scale your cloud storage solutions to fit your needs, allowing you to manage and maintain your ever-growing patient data with ease. Just consider how much office space you need to store five years’ worth of healthcare records. With the help of cloud computing, however, you can virtualize and store the medical records in secure cloud storage, and retrieve them within seconds.

Better data backup and recovery

If your healthcare practice were to face an unexpected disaster, what would become of your paper medical records? Most of your precious data would likely be either damaged or destroyed, and so too would your years of hard-earned reputation. Things are different when you opt for cloud computing. Most service providers will make a backup of your backups for maximum protection and redundancy, allowing you to get back to serving patients within hours, not days.

Want to learn more about how cloud computing can assist in your healthcare practice? Get in touch with one of our tech experts today.

Published with permission from TechAdvisory.org. Source.