Blog

Reasons to consider online scheduling

Top-notch care is no longer the sole criterion patients have for choosing which healthcare facility to go to. They now also look for the convenience that online scheduling delivers. Even if the use of smartphones, tablets, and other internet-connected devices has already permeated society, many healthcare facilities have trouble keeping up with the times. But […]

Using AI To Augment Customer Service Agents

With digital transformation, you can transition customer service from a cost center to nurturer of brand devotees. Check out this blog for insight on how enlightened organizations use technology and automation to empower knowledge workers to augment and enhance customer experiences.

A buyer’s guide to business projectors

A typical projector bulb lasts 2,000 hours (and newer ones, like LED lamps, can go up to 20,000 hours). But there are other factors that affect a projector’s lifetime before it needs replacement. If you’re unsure about what to look for in your next projector purchase, this list will help you choose the best product. […]

Is your Office 365 environment secure?

Microsoft’s Office 365 is one of the most powerful business productivity tools today. This cloud-hosted suite lets users work anywhere and collaborate easily. Although it’s undoubtedly useful, Office 365 may present a few security challenges that businesses must address. Vulnerabilities in SharePoint Businesses typically use SharePoint Online and on-premises SharePoint sites to store sensitive data […]

7 Types of video content to engage customers

Fast internet connections and smart mobile technologies continue to offer SMBs more opportunities for reaching customers and clients. One of the most recent innovations is live video streaming, an inexpensive and convenient way to increase your business value and diversify your services portfolio. It’s a huge and open-ended service, so why don’t we narrow down […]

How to improve your online presence

The 21st century has ushered in a lot of technological advances and has given businesses new ways to reach customers. Using numerous platforms and tools, buyers can now interact with different companies and their products. To make a positive impression online, be sure to do these. Be seen on search results In his book on […]

Seven Signs Your Business Should Move To A New CRM System

A good CRM system can empower employees and streamline processes. Is your CRM helping you innovate or holding you back? These 7 signs can help you assess whether you’ve outgrown your CRM.

With Microsoft Dynamics 365 for Field Service, you can delight customers by providing real time visibility into service interactions, detect and resolve issues remotely before customers notice and drive strong margins by moving from cost center to profit center.

We can help you assess your current CRM and identify opportunities to innovate and be proactive. Contact us to get started!

The rising popularity of telemedicine

Telemedicine — the practice of administering medical care remotely — is increasing in popularity because of its practicality. Most healthcare businesses have been implementing it for decades. Because of advancements in the healthcare industry, the variety of devices used, communication speed, and overall service quality, telemedicine has vastly improved recently. Making telemedicine work A key […]