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The most common types of healthcare fraud

Our healthcare industry suffers an estimated loss of $455 billion per year from fraud, waste, and abuse. This thought leadership article examines the many types of fraud prevalent in healthcare today.

Microsoft Dynamic 365 Fraud Protection is an integrated solution that fights against fraud. Learn more here.

Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes

Still marketing based on traditional demographic information? “We live in a post-demographic world,” writes Kian Bakhtiari, “where patterns of behavior can no longer be predicted by age alone.” Instead, Bakhtiari, who writes about marketing with a Gen-Z and Millennial lens, says marketers need to understand tribes, which are created and fueled by a shared mindset. People’s attitudes, behaviors, and needs are the new demographics. You’ll have a deeper understanding by reading the complete article: “Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes.”

Save on printing costs with these 5 tips

Many small and large enterprises don’t realize that they are using inefficient printing hardware and processes that lead to unnecessary expenses. To manage your printing needs efficiently and minimize your spending, follow these tips. Replace outdated printers Your years-old printer may still be getting the job done, but they may be taking a bit out […]

Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact eIS Business Solutions, Inc..

Personalized Experiences

In today’s content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft.