Activate Digital Selling: A holistic approach

According to research, 65% of customers intend to continue their changed buying behaviors after the pandemic. Not only that, but 80% of customers say they are more likely to do business with a company if it offers personalized experiences. Sellers are challenged to provide what buyers want and need—and that includes creating an excellent customer experience. Review the infographic to learn how Microsoft is using a holistic approach to integrate marketing, commerce, and sales to unify technology.

Customer stories showcase traction for Microsoft’s business apps division

Organizations have had to embrace business and technology transformation fast. Microsoft has seen success with business apps like Dynamics 365 and Power Platform because they work to break down data silos. Right-time experiences (RTE) are products, services, and apps that provide the right information to the right person at the right time on their chosen device—connecting information across a company as well as to third-party sources.

Read more to learn about the Microsoft business apps and RTE innovations that fuel their success.

Activate Digital Selling: Four steps to accommodate the new buyer reality

Did you know that buyers spend more time researching independently than ever before? Other facts: Today’s B2B buying groups are more diverse, with millennials making up the single biggest B2B buyer group. Research suggests today’s buyers want positive digital experiences. Review the infographic for the 4 ways to accommodate the modern customer journey, including specific ways to strengthen relationships, optimize processes to reduce costs, and help teams adapt to rapidly changing environments.

Activate Digital Selling: Connect with customers through their preferred channel

Unlock the next best new opportunity with insights from customer interactions. Grow revenue by closing sales faster through stronger customer relationships. Help sellers reach their potential in real time through AI-powered insights. These are just some of the ways sellers can take advantage of everything we’ve learned about the changed customer journey during the last few years of global crisis. Review the infographic to learn about individualizing selling at scale, including ways to unlock data to discover opportunities.

Optimize processes ​and help teams to adapt

How do you build customer trust to improve long-term loyalty—especially in today’s hybrid workplace? Delivering effective end-to-end engagement through different sales channels is a must for modern B2B sellers. You can ensure you deliver connected and empathetic customer experiences every time with modern tooling like LinkedIn Sales Navigator and Microsoft Dynamics Sales. When online salespeople have access to important demographic and behavior attributes, they can more easily help customers make the transition to the cloud.

Sign up to learn more about digital sales.

Create human connection with Dynamics 365 Sales and LinkedIn Sales Navigator

Connecting with customers and building trust to create strong relationships is essential in today’s online world. Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator have joined forces to offer an adaptive solution that anticipates customers’ needs as they change—so you can be ready to meet them.

Find the right customers and immediately learn more about them to know the best course of action and cultivate the relationship. Learn what content resonates most with customers, understand what they care about to connect in a more meaningful way, and build a connection of trust to let customers know they’re valued.

Microsoft Dynamics 365 Sales and LinkedIn Sales Navigator help put the human touch back into every customer interaction.

Advances in digital behavior analytics are transforming how retailers sell online

COVID-19 accelerated the predominance of online sales. Just as e-commerce has moved to the forefront of retail, personalization has become its key feature. Customers need to feel, be seen, and heard in today’s competition to earn loyalty and sales.

Advances in digital behavior analytics enable retailers to deliver catered shopping journeys. By utilizing real-time analytics and AI, sellers can work to build trust as they learn the actionable insights of customer intent.

The Partner Opportunity For Microsoft Business Applications ISV

Learn more about potential business opportunities related to building, managing, and selling Microsoft Business Applications as a Microsoft partner—and how to capture multiple revenue opportunities.

Access platforms, tools, resources, and support designed to help you develop and market your business apps. Become a Microsoft partner and obtain the tools you need to fully develop your organization’s potential.

Subscribe to stay connected—we´ll help you navigate the world of Microsoft Business Applications as a Microsoft partner.

Understand Your Customers and Strengthen Relationships Remotely

Successful businesses enable their salesforce to function as trusted advisors by providing intelligent, accurate insights into what the customer wants and needs. Want to learn how to personalize sales and inspire trust—even while working remotely? You can improve customer engagement and develop strong customer relationships with modern tooling like LinkedIn Sales Navigator and Dynamics 365 Sales.

Sign up to learn more about how to effectively engage with digital selling.

Britax Römer Creates a Unified E-Commerce Solution with Dynamics 365

Microsoft Dynamics 365 helped Britax Romer get child safety seats from development to market efficiently. By enabling the retailer to access product info, manage orders, and share data, parents can be worry-free, and children stay safe.

From the customer journey to a child’s journey on the road, Britax Romer is keeping things on track and moving at peak performance. Protecting more children on the road is its top priority. And Microsoft solutions like Microsoft Dynamics 365 and its AI-powered B2B e-commerce capabilities is helping them do just that.