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Explore perspectives on Microsoft Dynamics, ERP strategy, implementation, support, and the operational decisions that shape long-term business performance.
Explore perspectives on Microsoft Dynamics, ERP strategy, implementation, support, and the operational decisions that shape long-term business performance.
Showing 1–10 of 40 posts
ERP decisions look different in 2025. Here’s an honest look at how Microsoft Dynamics 365 fits into today’s cloud-first, AI-enabled, integration-heavy business environment—and what finance and operations leaders should weigh before committing.
Microsoft Dynamics 365 Business Central is empowering small-to-medium-sized businesses to disrupt the way they bring products or services to market and transform their customers’ experience. These days, digital transformation to the cloud has become essential for any business to thrive in their industry. With Business Central, SMBs can unify assets in a single location to adapt faster, work smarter, and perform better. Business Central offers flexible deployment options and innovative solutions that grow with your business for limitless possibilities and potential.
Today’s ERP buyers expect more than transactions and reports—they expect insight. Here’s how Microsoft Dynamics 365 Customer Insights and a modern ERP strategy turn customer service data into proactive action, with AI agents working alongside your team.
Allstate uses Azure AI to turn customer calls into actionable insight. The same playbook—custom AI models trained on your domain—is now reshaping how modern ERP systems support finance and operations teams.
Power BI turns the data trapped inside your ERP, CRM, and spreadsheets into live, interactive dashboards your team will actually use. Here’s a practical look at what it is, why it matters in today’s ERP environment, and where to start.
Marston’s, the UK pub group with nearly 200 years of history, used Microsoft Dynamics 365 Customer Insights to pull scattered customer data into one place. Here’s what their story means for finance and operations leaders rethinking ERP today.
UNICEF’s work with Microsoft Dynamics 365 Customer Insights wasn’t just a CRM project—it was a lesson in connecting people, data, and mission. Here’s what finance and operations leaders can take from it as they rethink ERP in 2025.
Lululemon used Microsoft Power BI to unify reporting and scale globally. Here’s what their data platform journey reveals about ERP, analytics, and AI-ready decision-making in 2025—and how finance and operations leaders can apply the same playbook.
In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality.
Succeeding in today’s business environment requires leveraging technology to manage finances across the globe. With #MSDyn365Fin you can monitor performance in real-time, automate or simplify functions, and protect business outcomes. Learn how you can optimize your financial performance with #Microsoft in this video.