To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards #Microsoft can help you achieve. Contact eIS Business Solutions, Inc. to learn more today.
Houston sees security as a job and an opportunity for modernization. In this video, learn how the city of Houston partnered with Microsoft IoT to innovate with government operations. Contact eIS Business Solutions, Inc. to learn more!
Customer service is rapidly becoming the number one factor when customers are choosing a brand. Microsoft’s Always On service empowers you to deliver meaningful, personalized interactions from live or virtual agents, day and night. Learn more when you subscribe.
Succeeding in today’s business environment requires leveraging technology to manage finances across the globe. With #MSDyn365Fin you can monitor performance in real-time, automate or simplify functions, and protect business outcomes. Learn how you can optimize your financial performance with #Microsoft in this video.
Companies that prioritize and effectively manage customer experiences are 3x more likely to significantly exceed their top business goals. This video showcases how Microsoft Dynamics 365 delivers fast, personalized, intelligent support that exceeds expectations and creates customers for life. Contact eIS Business Solutions, Inc. to learn more.
Our healthcare industry suffers an estimated loss of $455 billion per year from fraud, waste, and abuse. This thought leadership article examines the many types of fraud prevalent in healthcare today.
Microsoft Dynamic 365 Fraud Protection is an integrated solution that fights against fraud. Learn more here.
Still marketing based on traditional demographic information? “We live in a post-demographic world,” writes Kian Bakhtiari, “where patterns of behavior can no longer be predicted by age alone.” Instead, Bakhtiari, who writes about marketing with a Gen-Z and Millennial lens, says marketers need to understand tribes, which are created and fueled by a shared mindset. People’s attitudes, behaviors, and needs are the new demographics. You’ll have a deeper understanding by reading the complete article: “Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes.”
Considering the adoption of virtual agent technology in your own enterprise? This article from Forbes looks at the many ways in which chatbots can improve an organization’s efficiency and performance. Microsoft’s virtual agents are built for your specific needs. Contact eIS Business Solutions, Inc. to find out more.
Many organizations struggle with legacy or aspirational perspectives into risk and fraud. In this infographic, Microsoft details the steps to achieve a mature view of risk analytics within any organization. Learn more here.
Many small and large enterprises don’t realize that they are using inefficient printing hardware and processes that lead to unnecessary expenses. To manage your printing needs efficiently and minimize your spending, follow these tips. Replace outdated printers Your years-old printer may still be getting the job done, but they may be taking a bit out […]
