Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn more about how Microsoft empowers you to deliver exceptional customer experiences when you enable Always On Service, contact eIS Business Solutions, Inc..

Personalized Experiences

In today’s content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft.

Company Culture and Core Values

A company’s core values set the tone for everything: employee interactions and meetings, written materials, website and social platforms, customer service…the list doesn’t end. This is why it’s crucial that you talk about the core principles that define your company—if you don’t talk about them, it likely means you’re not comfortable with them. Team members need to know what their company stands for. To stay current with thought leadership topics, subscribe to eIS Business Solutions, Inc. today!

Predictive forecasting in Power BI for Microsoft 365

Many successful business owners throw around the phrase “make your own luck,” but what do these words truly mean? Partly, it means not being deterred by terrible circumstances but rather learning from these setbacks to gain better opportunities in the future. Microsoft’s Power BI puts that principle into practice: with predictive forecasting based on previous […]

The best data backup solutions for your business

Data is valuable to business, so it’s bizarre that some companies don’t have a proper data backup strategy in place. Organizations of all sizes — including yours — need to be proactive when backing up their data. Here are four of the best backup solutions in the market for your consideration. USB flash drives USB […]

It only takes a click… the small business risk checklist

You protect your people, assets, sales, profits, data, and brand. But are you doing all you can to protect yourself from the compliance and regulatory risks that your organization faces? #Microsoft can help. Check out this article and contact eIS Business Solutions, Inc. to get started.
Microsoft Dynamics 365 Fraud Protection is a world-class platform that addresses these concerns and proactively identifies threats. Read more here: