How to Empower Your Employees to Be More Customer-Centric

In order to create a customer-centric organization, it’s imperative that you empower your employees to serve their customers. Provide training and skill development—and trust that your employees can handle the job. In his article, “How to Empower Your Employees to Be More Customer-Centric,” Phil Geldart offers guidelines on how to manage empowered employees as you strive to establish a more customer-centric company. Read his article and subscribe to eIS Business Solutions, Inc. for more content!

Reliable Electric: Power platform customer story

Leverage your existing talent to build custom application solutions quickly and without costly development. Lars Peterson, a citizen developer and general manager at Reliable Electric, replaced expensive proprietary software for his company by learning the simple, powerful development tools in Microsoft Power Apps. Your team can create solutions and improve their careers, too. Read here for Lars’s story and see how he built an app that changed his company for the better.

Generate Value with Proactive Insights

Recently, 41% of businesses reported struggling to turn their data into decisions. Meanwhile, 61% of customers won’t return if they have a bad customer experience, and customers want personalized experiences that reflect their behaviors and preferences, with expectations higher than ever. Proactive #CustomerInsights from #Microsoft has you covered with a unified view of both customer and operational data. Find out more in this video.

Powerful alone, better together

Using data proactively is integral to helping inform sustainable, adaptive business practices. #Microsoft Power BI is a flexible platform that uses #AI and #analytics to provide valuable insights into your entire organization. This infographic gets you started with connecting Power BI across the whole Microsoft Power Platform, #Office365, #Azure, and hundreds of additional apps.

Hardware management checklist for SMBs

Regular maintenance and continuous monitoring are key to making sure your hardware runs optimally. These tasks usually fall on IT staff, but by following these tips, you can help your IT team prolong the life of your computer equipment. ✓ Clean your computer components Wipe down monitors with a clean, static-free, non-abrasive fabric such as […]

Editorial Leadership in the Age of Content Marketing Automation

As changes in technology affect how we market products and services, we need to ensure that we continue to adjust our mindset and stay open to industry changes. Content automation looks to be a current trend. Since we know content is a staple in good marketing programs, automation can affect the way leaders think. Cameron Conaway urges leaders to approach trends and changes with a “curiosity about what’s changing and why” in order to remain an effective leader—one looking at long term success.

Read Conaway’s full article, “Leadership in the Age of Content Marketing Automation” for inspirational insight on how to remain a content leader in the age of content automation.

Meet the Power Apps Champions

Businesses are looking for easier, cost-effective, efficient ways to develop custom apps. Microsoft Power Apps empowers employees to rise to this challenge. Meet these citizen developers from around the globe who utilize the low-code tools in Power Apps to transform their organizations. These Power Apps champions saved their companies time and money, maximized productivity, and solved business problems. See their stories here: