March 2009
	In this Issue   eIS Referral Program ................................... Tapping technology in troubled times ................................... eIS Support Plans ................................... eIS welcomes Carol Zuzio ................................... Quickbooks Online Knowledgebase   ................................... Learn more about eIS Business Solutions

eIS Referral Program   Do you know a business who could benefit from the services that eIS Business Solutions has to offer?    eIS Business Solutions invites you to participate in the eIS Business Solutions Referral Rewards program. Through this program, we will reward you for referring business to us.     If a referral results in a new signed contract for eIS Business Solutions, your company will receive an eIS Business Solutions Certificate.   Earn a $500 Dollars Certificate to be used toward eIS products and services.  Learn more

•	Controlling costs and reducing expenses
•	Improving efficiency and performance
•	Strengthening customer service, value, and loyalty
•	Monitoring key performance indicators (KPIs) to stay both on course and agile

Here are several examples of how ERP and CRM business solutions such as Microsoft Dynamics can help you meet these goals:

Enterprise resource planning (ERP):

•	Maintain tight control of your finances and manage them with a high level of efficiency and accuracy.
•	Make complete, up-to-the-minute financial information and reports easily accessible to anybody who needs them to perform business planning and achieve regulatory compliance.
•	Simplify and automate routine and repetitious functions, so your employees can focus on more critical tasks to drive your business forward.
•	Increase efficiencies in distribution to improve customer satisfaction and reduce the cost of doing business.
•	Offer sophisticated communicative, collaborative, and self-service capabilities to make it easy and compelling for other companies to do business with you.

Customer relationship management (CRM):

•	Maintain close contact with your customers and prospects to strengthen satisfaction and loyalty during downturns.
•	Retain and win more customers and marketshare even during difficult economic times.
•	Centralize customer information for easy, reliable access to maximize your people's time.
•	Help your people recognize individual customer preferences and overall trends to seize more sales opportunities.
•	Provide automated and self-service options to customers to reduce costs and increase response times.
•	Identify your best customers so you can target efforts to them.
•	Discover emerging customer needs and respond to them before the competitors do.
•	Better manage sales and marketing initiatives and track their results to optimize marketing spending.
•	Automate and streamline workflows to increase agent productivity and efficiency.
•	Improve efficiency of field services with online tools.

Why choose Microsoft Dynamics for ERP and CRM?

•	It's familiar to your people. It looks the same and works the same as other Microsoft products including Microsoft Office, so it's familiar to many people, ensuring faster adoption, reducing training time, and accelerating ROI.
•	Its role tailored user experience enables your people to easily perform tasks and access information relevant to them.
•	It offers workflows to eliminate manual, inefficient processes.

Take advantage of low-cost financing to stretch your budget

You can lower the upfront costs of IT investments and other long-term business assets by taking advantage of low-cost financing on purchase and licensing.

To help companies preserve capital resources while making important strategic investments during the current economic recession, Microsoft is offering zero percent financing on new purchases of Microsoft Dynamics solutions for ERP and CRM.

"Microsoft Dynamics ERP and CRM solutions are business assets that pay off in the near term and over the long haul by helping companies drive productivity, maximize efficiency, and adapt and grow their business in today's fast-changing market," says Kirill Tatarinov, corporate vice president of Microsoft Business Solutions.

Leverage service plans and partner expertise

A faltering economy also calls for optimizing your company's IT functionality and use. But how do you improve infrastructure, usage, processes, and maintenance with tighter-than-ever budgets? Now is the time to build stronger relationships with your technology providers and take full advantage of the services and expertise they have to offer.

Whether you are looking to invest in new ERP or CRM solutions, or you already have ERP and/or CRM systems in place, make sure you're aware of services available to you. If your company is already using Microsoft Dynamics, encourage employees to use CustomerSource often and discuss your current service plan with us to ensure your people are optimizing your Microsoft Dynamics solution.

You can also talk to us about any advantages you might gain by upgrading to a newer release, purchasing additional user or site licenses to address new business requirements, or expanding the product's footprint and/or replacing applications.

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eIS Support Plans

eIS prides ourselves in providing superior support services to our clients.  We provide a variety of flexible support plains for both Microsoft Dynamics GP and Quickbooks Enterprise.  Click the links below to view our support plans.

• Microsoft Dynamics GP

• Quickbooks Enterprise Renewal Plans

Please contact us if you have questions regarding these plan options.

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eIS Welcomes Carol Zuzio

We are pleased to welcome a new employee to the eIS team.

Carol Zuzio joins our team as a bookkeeper for eIS.  Carol has a tremendous amount of experience in this field and has provided bookkeeping services for some very famous people, as well as businesses through the New York Metro area. 

Carol has a passions for working with numbers, and has helped many companies save money by reducing their taxes.  In additional providing eIS with her bookkeeping expertise, our goal is to tap into her skills to assist our clients as well.